What We Collect and Why We Use It
When you create an account, we collect your name, email address, phone number, and the payment method you choose — whether that is bKash, Nagad or Rocket. Your wallet number is recorded solely to process deposits and withdrawals; we do not store your full mobile banking
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PIN or password at any point. Device data — your browser type, IP address and session timestamps — is collected automatically to protect your account from unauthorised access. When you contact our support team, the content of that conversation is retained to resolve your query and
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improve how we handle similar requests. We may share data with payment processors, including the local wallet providers you use, strictly to complete your transaction. We do not share your personal details with advertisers or unrelated third parties. Retention periods vary by data type: transaction records
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are kept as long as required under applicable law, while support chat logs are held for a shorter period. You have the right to access, correct or request deletion of your personal data at any time. Use of this platform is subject to eligibility under your
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local law and the regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.